Czech Social Media Content Moderator

CloserHire is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Czech market.

Language required: Czech

Highlights:

  • Relocation support included
  • Private health insurance

Responsibilities:

  • Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Latvian and English
  • Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content
  • Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions
  • Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise
  • Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content
  • Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies
  • Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences
  • Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards

Qualifications:

  • Native of Czech B2 level of English The ability to thrive in a dynamic, team-focused and structured environment An ability to make decision based on rules and policies A passion for helping others achieve results An ability to handle potentially stressful situations

Benefits:

  • 22 days of holiday
  • Private health insurance Yearly flight home sponsored Relocation support with flight costs reimbursement and a room
  • Support of employees experienced in helping relocating colleagues
  • Free Portuguese classes Temporary contract for 12 months,
  • Permanent after 2 years
  • Training compensation about 50% – around 15 working days After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
  • Water sport activities, soft trekking and more A dynamic and creative team with positive and friendly atmosphere

Relocation:
Relocation support included: permanent accomodation provided

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