Product Installation Engineer – 90%+ Travel

Job Description:

  • Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
  • Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
  • Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
  • Collaborate cross-functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
  • Provide clear status updates to all stakeholders throughout the installation process
  • Complete installation documentation and administrative requirements accurately and on time
  • Secure warranty sign-off on newly installed tools
  • Operate independently while following documented procedures and exercising sound technical judgment within defined guidelines
  • Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
  • Engage effectively in cross-cultural and cross-functional environments
  • Travel extensively domestically and internationally to support customer installations worldwide

Requirements:

  • Selected candidate must be able to work 6 days/week, 10 hours/day
  • 90%+ travel required
  • Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems
  • Experience with high-vacuum systems strongly preferred
  • Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
  • Proficient in Microsoft Office applications
  • Excellent analytical, problem-solving, and troubleshooting abilities
  • Strong verbal, written, and interpersonal communication skills
  • Highly self-motivated, organized, and detail-oriented
  • Able to work effectively across cultures, functions, and geographies
  • Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
  • Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years

Benefits:

  • Medical, dental, vision, life, and other voluntary benefits
  • 401(K) including company matching
  • Employee stock purchase program (ESPP)
  • Student debt assistance
  • Tuition reimbursement program
  • Development and career growth opportunities and programs
  • Financial planning benefits
  • Wellness benefits including an employee assistance program (EAP)
  • Paid time off
  • Paid company holidays
  • Family care and bonding leave
  • Reasonable accommodation for qualified individuals with disabilities
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