Senior Networking Professional Services Engineer – Clearance Required: Top Secret/SCI w/CI Poly
Job Description:
- Support MX and Routing Director platforms in a large-scale service provider environment
- Assist customers with network deployment planning
- Develop implementation plans
- Perform testing of network solutions
- Collaborate with resident engineers, internal teams, and customers
- Serve as the customer's primary point of contact for operational issues
- Engage Juniper Technical Assistance Centers (JTAC) to resolve issues
- Open cases, provide requested data, perform advanced troubleshooting, and document resolutions
- Communicate case status updates and deliver root cause analyses
- Provide formal and informal technology briefings and training sessions
- Travel approximately 25% to customer locations and other sites as needed
Requirements:
- US Citizenship required
- Active TS/SCI with CI Poly clearance required
- Minimum 7+ years of hands-on network engineering experience
- Experience in engineering design, operations, and support in large-scale ISP or medium-to-large-scale data center networks
- Deep understanding of routing and switching technologies, including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS TE, routing policies, GRE, and VXLAN
- Experience supporting Juniper MX and Routing Director platforms
- Mastery of WAN transport topologies and methodologies
- Ability to troubleshoot equipment and network problems and manage JTAC cases through resolution
- Ability to communicate case status updates and deliver root cause analysis
- Knowledge of automation and DevOps; XML API, NETCONF, REST API, gRPC, Python, RPCs, PyEZ, ncclient, Ansible, Jinja2, Python/SLAX scripts
- Bachelor's degree in a technical or engineering discipline desired, or equivalent work experience
- Juniper and/or other vendor certifications are a strong plus
- Ability to support technology briefings and training sessions
- Ability to work under pressure with customer engineers and JTAC
- Ability to prioritize work and collaborate effectively
Benefits:
- Comprehensive health, financial, and emotional wellbeing benefits
- Personal and professional development programs
- Flexible work and personal needs management
- Inclusive workplace
- Remote work arrangement
- Variable incentives may also be offered