Site Supervisor

October 1, 2026

SumnerOne is seeking a Site Supervisor who will be responsible for overseeing the daily operations of an onsite Financial Print and Mail Center to join our team at SumnerOne in St. Louis, MO. This position includes financial print, mail processing, inventory management, and equipment operations. This position provides leadership and direction to a team of three employees to ensure accuracy, efficiency, and excellent customer service across all mail and logistics functions. The supervisor also manages operational reports, maintains compliance with company and carrier standards, and supports continuous improvement initiatives within the department. You will also be required to be knowledgeable in small format printing, mailing, and communicate with the customer on a daily basis. Responsibilities: Print and Mail Operations <ul> <li>Supervise all incoming and print requests and ensure on time print, mailing, and delivery of final product.</li> <li>Coordinate shipping and receiving activities with carriers such as USPS, UPS, FedEx, and other vendors.</li> <li>Oversee equipment quality, inserting, labeling, mailing, and tracking of mail and parcels; ensure adherence to company and postal regulations.</li> <li>Maintain accurate records of print and mail center transactions, shipping logs, and delivery documentation.</li> <li>Manage the secure handling of confidential and sensitive materials.</li> </ul> Team Leadership <ul> <li>Lead, train, and motivate a team of three mail center employees.</li> <li>Schedule daily work assignments, monitor performance, and provide coaching and feedback.</li> <li>Promote a culture of safety, accuracy, and accountability within the team.</li> <li>Assist with performance reviews and participate in hiring or disciplinary actions as needed.</li> </ul> Reporting & Process Management <ul> <li>Prepare and maintain operational reports on print and mail volume, shipping expenses, and departmental performance metrics.</li> <li>Identify opportunities to streamline workflows, reduce costs, and improve service delivery.</li> <li>Ensure compliance with company policies, data protection standards, and audit requirements.</li> <li>Track and report on key performance indicators (KPIs) for mail center operations.</li> </ul> Customer Service & Communication <ul> <li>Serve as the primary contact for internal departments and external vendors regarding mail services and logistics.</li> <li>Respond promptly to inquiries and resolve delivery or service issues.</li> <li>Collaborate with management to support special projects, large mailings, or corporate events.</li> </ul> Qualifications: <ul> <li>Past experience in supervising multiple employees with leadership skills.</li> <li>Proficiency in standard business software applications, including Microsoft Office Suite.</li> <li>High volume production printing and wide format printing experience.</li> <li>High volume mail processes and shipping through USPS and multiple overnight couriers experience.</li> <li>Strong attention to detail and ability to manage multiple tasks efficiently.</li> <li>Effective communication and customer service skills, especially regarding shipping regulations.</li> <li>Physical ability to perform tasks requiring extended periods of movement and lifting.</li> </ul> Why SumnerOne? <ul> <li>Work-Life Balance: As a family-owned company, we truly value work-life balance, and make it a priority for all our employees.</li> <li>Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development. (Fun fact: Many of our executive-level employees began their careers in entry-level roles. At SumnerOne, we value your unique strengths, interests, and needs, and we occasionally create new positions tailored to them)</li> <li>Benefits: Comprehensive benefits package available from day one.</li> <li>401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future.</li> <li>Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration.</li> </ul> SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT, and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success. SumnerOne is proud to be an Equal Opportunity Employer

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER